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Terms & Conditions

Terms and Conditions

Quorn 12 Days of Christmas Creations

1. Quorn Foods (the “Promoter”) is running a promotion consisting of multiple free prize draws during December 2016 (the “Promotion”) for the prizes listed below (the “Prizes”).  As part of the Promotion, participants will be able to enter an individual free prize draw with a chance to win the prize as pictured in the Promoter’s posts and related images for the prize draw concerned. Individual prize draw posts will be for the following Prizes:

  • 1 x Father Christmas Oven Glove – opening date 1st December 2016
  • 1 x Yoga Mat – Opening date 2nd December 2016
  • 1 x Spiralizer – Opening date 3rd December 2016
  • 1 x Christmas Elf Apron – Opening date 4th December 2016
  • 1 x Joseph Joseph mini Grater and Slicer – Opening date 5th December 2016
  • 1 x 4 Piece Knife and Block Set – Opening date 6th December 2016
  • 1 x Le Creuset Stoneware Dish – Opening date 7th December 2016
  • 1 x La Cucina Spice Rack – Opening date 8th December 2016
  • 1 X Crock-Pot Slow Cooker – Opening date 9th December 2016
  • 1 x Restaurant Choice £50 Gift Card - – Opening date 10th December 2016
  • 1 x FitBit – Opening date 11th December 2016
  • 1 x Hamper consisting of; 1 x Yoga Mat, 1 x Le Creuset Dish, 1 x Crock-Pot Slow Cooker and 1 x Fitbit          - Opening Date 12th December 2016

2. The Promotion is open to residents of the UK, Channel Islands and Isle of Man only (“UK”). Participants must have a UK postal address and be aged 18 or over. The Promotion is not open to the Promoter’s employees and their immediate families, the Promoter’s agents or anyone professionally connected with the Promotion.   Proof of name, age and address of persons entering the Prize Draw (each an “Entrant”) may be required to verify identity.

3. No purchase is necessary to enter the Promotion.

4. The Promotion will commence on Thursday 1st December 2016 at 5pm and the closing date of the Promotion is midnight on Monday 12th December 2016 (the “Promotional Period”). The entry and closing dates for the prize draw for each Prize will be as stated in the competition information given by the Promoter.  No entries received after the entry date for each of the prize draws will be valid.

5. The Promotion is being run exclusively through the official Quorn Foods UK Facebook, Twitter and Instagram channels. One winner will be selected per day across all three stated platforms.

6. Participants acknowledge and agree that the Promotion is being run by the Promoter and that the Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Twitter or Instagram or any of the other brands, products or retailers featured.  Participants agree to release Facebook and Instagram and those other brands, makers or retailers from any liability associated with the Promotion.

7. Each participant may enter the prize draw for each Prize once only.  However, participants will be able to enter the prize draw for the other Prizes.  Please note that separate entries for the prize draw for each Prize will be needed and an entry made for one Prize will not enter the participant for the prize draw for the other Prizes. No third party entries, entries from organised groups or entries automatically generated by computer will be accepted.

8. To enter the promotion on Facebook, fans must follow the instructions on the competition posts which appear in order to enter the prize draw. This may vary from ‘liking’ the post or providing a ‘comment’ in response to the competition wall post. On Twitter, fans must retweet the competition post and follow @QuornFoods on Twitter. On Instagram, fans must ‘like’ the competition post and follow @quorn_uk on Instagram as instructed in the status update accompanying the image. When a Prize is announced by the Promoter on either Facebook, Twitter or Instagram, the time period to enter the prize draw for the advertised Prize is 24 hours.

9. At the end of the entry period for each prize draw, 1 winner (one across all social media channels) will be selected through a random draw from all valid entries received for the prize draw concerned during the entry period.

10. All winners will have 48 hours to respond to the notification from the Promoter that they are a winner to organise the delivery of their prize. If a winner does not respond within the 48 hours of the notification, the Promoter reserves the right to forfeit their prize and reallocate it to a reserve winner chosen by the Promoter.

11. Once each winner has contacted the Promoter to arrange for delivery of their prize, the Promoter will post their prize to them. Prizes will be sent via Royal Mail Recorded Delivery (or equivalent) to the address given.  The Promoter will do its best to despatch prizes before the final Christmas posting period as stated by Royal Mail, however, the delivery of Prizes before Christmas cannot be guaranteed. The Promoter cannot take responsibility for uncollected prizes or prizes which are posted but do not reach the winner.

12. Each prize is non-refundable and no cash or other alternative rewards or prizes are available. In circumstances outside the reasonable control of the Promoter, the Promoter reserves the right to substitute an alternative prize of an equal or greater value.

13. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the terms of the Promotion or withdraw it. The Promoter reserves the right to disqualify any participant if it has reasonable grounds to believe the participant has breached any of the rules of the Promotion.  The decision of the Promoter will be final in all matters relating to the Promotion and no correspondence will be entered into with participants.

14. By entering the Promotion, participants consent to receiving emails from the Promoter about Quorn brand products, offers and promotions and, if they are a winner, to their name being announced on the Promoter’s website or through the Promoter’s social media channels. The Promoter will not share a participant’s details with any third party without the participant’s consent except for the purposes of the Promotion or assisting the Promoter in communicating with participants. Participants can opt out of receiving marketing communications by clicking on the ‘unsubscribe’ function within the marketing emails they receive.

15. The Promoter is not responsible for competition entries, Instagram, Twitter or Facebook responses or email notifications that are lost, damaged or delayed as a result of any network, computer hardware or software failure of any kind.

16. The Promoter shall not be liable for any damage, loss, liability, or injury (save for personal injury or death caused by the Promoter’s negligence) caused by matters relating to this Prize Draw.

17. The Promoter reserves the right to deem as invalid any Instagram, Twitter or Facebook posts or entries: (a) from third parties, organised groups or applications automatically generated by computer; (b) which are incomplete, corrupted, altered or fraudulent; or (c) which do not accord in all respects with these terms and conditions.  The Promoter reserves the right to carry out all actions as it deems reasonably necessary to protect itself against invalid claims, including without limitation to require verification as to the identity and details of the participant. The Promoter reserves the right to withhold the award or delivery of a prize until such verifications are met to its reasonable satisfaction.

18. The Promotion and these terms and conditions shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English Courts.  The Promotion and these terms and conditions do not affect the statutory rights of UK consumers.

19. Quorn Foods is the trading name of Marlow Foods Limited, a company registered in England, company number 01752242, whose registered office is at Station Road, Stokesley, North Yorkshire TS9 7AB.

20. QUORN is a registered trade mark of the Promoter in the UK and other countries.  All other trade marks featured in the Promotion are trade marks or registered trade marks of their respective owners.


Customer Survey

1. Marlow Foods Limited (trading as Quorn Foods), whose registered office is at Station Road, Stokesley, North Yorkshire TS9 7AB (the “Promoter”) is running a free prize draw whereby one winner will be chosen at random from the respondents of a survey (Quorn Customer Survey), which will run in November 2016. The winner will win Quorn Foods vouchers to the value of £50.00 to redeem against the purchase of Quorn brand products in UK supermarkets where Quorn brand products are stocked (the “Promotion”). 

2. The Promotion is open to residents of the UK, Channel Islands and Isle of Man only. Participants must have a UK postal address and be aged 18 or over. The Promotion is not open to the Promoter’s employees and their immediate families, the Promoter’s agents or anyone professionally connected with the Promotion.   

3. No purchase is necessary to enter the Promotion. 

4. The Promotion commences on 23rd November 2016 and the closing date to enter the Promotion is 26th November 2016 (the “Promotional Period”). No entries received after this time will be valid. 

5. Route to entry for the The Promotion, and details of how to enter, are via [https://www.surveymonkey.co.uk/r/MR8NYCT].  

6. Each participant may only enter the Promotion once, using only one email address, during the Promotional Period. No third party entries, entries from organised groups or entries automatically generated by computer will be accepted. 

7. At the end of the Promotional Period, on 26th November 2016, all valid entries received by the Promoter will be entered into a free prize draw and one will be selected to win £50 worth of Quorn vouchers at random in a random draw from all valid entries received within the Promotional Period. 

8. The winner will be notified via email within 14 days of the prize draw. The notified winner will have a further 14 days to provide their postal address for their vouchers to be issued. If the notified winner does not reply with their address during the time period stated, a runner up will be selected through the same random process, and following the same notification procedure.  Once the winner (or runner up) has contacted the Promoter to arrange for delivery of their prize, their vouchers will be posted within 28 days. 

9. The winner will receive Quorn Foods vouchers to the value of £50 to redeem against the purchase of Quorn brand products in UK supermarkets where Quorn brand products are stocked. All terms and conditions printed on the vouchers are applicable to any purchase made. 

10. There are no cash or other alternative rewards or prizes available. However, in circumstances outside the reasonable control of the Promoter, the Promoter reserves the right to substitute an alternative prize of equal or greater value. 

11. The Promoter reserves the right acting reasonably and in accordance with all relevant legislation and codes of practice to vary the terms of this Promotion or withdraw it.   

12. The Promoter is not responsible for Promotion entries or email notifications that are lost, damaged or delayed as a result of any network, computer hardware or software failure of any kind. Proof that a Promotion entry has been submitted is not proof that the Promoter has received the entry. 

13. The Promoter reserves the right to carry out all actions as it deems reasonably necessary to protect itself against invalid claims, including to require verification as to the identity and details of the participant. The Promoter reserves the right to withhold the award or delivery of a prize until such verifications are met to its reasonable satisfaction. 

14. By entering the Promotion, participants signify their acceptance of the entry instructions and terms and conditions governing the Promotion. The Promoter’s decisions regarding the Promotion will be final and no correspondence will be entered into with participants. 

15. The Promotion and these terms and conditions shall be governed by the laws of England and Wales and are subject to the non-exclusive jurisdiction of the English Courts.  The Promotion and these terms and conditions do not affect the statutory rights of UK consumers.  


QUORN £50 voucher – monthly free prize draw

  1. Marlow Foods Limited (trading as Quorn Foods), whose registered office is at Station Road, Stokesley, North Yorkshire TS9 7AB (the “Promoter”) is running a free prize draw whereby a total of 12 winners will be chosen at random in 12 monthly draws during 2016 and will each win Quorn Foods vouchers to the value of £50.00 to redeem against the purchase of Quorn brand products in UK supermarkets where Quorn brand products are stocked (the “Promotion”).
  2. The Promotion is open to residents of the UK, Channel Islands and Isle of Man only. Participants must have a UK postal address and be aged 18 or over. The Promotion is not open to the Promoter’s employees and their immediate families, the Promoter’s agents or anyone professionally connected with the Promotion.  
  3. No purchase is necessary to enter the Promotion.
  4. The Promotion commences on 1st January 2016 and the closing date to enter the Promotion is 31st December 2016 (the “Promotional Period”). No entries received after this time will be valid.  
  5. The Promotion is being run through the official Quorn UK website (www.quorn.co.uk). To enter the Promotion, participants must subscribe to the email database option which appears on the website.
  6. Each participant may only enter the Promotion once, using only one email address, during the Promotional Period. Once a participant has entered the Promotion by following the instructions on the official Quorn UK website (www.quorn.co.uk), the participant will be entered into the monthly draws still to be held during the Promotional Period. No third party entries, entries from organised groups or entries automatically generated by computer will be accepted.
  7. During the Promotional Period, on the last working day of each month, all valid entries received by the Promoter will be entered into a free prize draw and one winner each month will be selected  to win £50 worth of Quorn vouchers at random in a random draw from all valid entries received up to the date the monthly draw takes place.
  8. Each monthly winner will be notified via email within 14 days after the last date of each month. The notified winner will have a further 14 days to provide their postal address for their vouchers to be issued. If the notified winner does not reply with their address during the time period stated, a runner up will be selected through the same random process, and following the same notification procedure.  Once the winner (or runner up) has contacted the Promoter to arrange for delivery of their prize, their vouchers will be posted within 28 days.
  9. Each winner will receive Quorn Foods vouchers to the value of £50 to redeem against the purchase of Quorn brand products in UK supermarkets where Quorn brand products are stocked. All terms and conditions printed on the vouchers are applicable to any purchase made.
  10. There are no cash or other alternative rewards or prizes available. However, in circumstances outside the reasonable control of the Promoter, the Promoter reserves the right to substitute an alternative prize of equal or greater value.
  11. The Promoter reserves the right acting reasonably and in accordance with all relevant legislation and codes of practice to vary the terms of this Promotion or withdraw it.  
  12. By entering the Promotion, the participant consents to receiving emails from the Promoter about Quorn brand products, offers and promotions and, if they are the winner, to their name being announced publicly by the Promoter, including on its Facebook page and/or website. The Promoter will not share the participant’s details with any third party without the participant’s consent except for the purposes of carrying out the Promotion. Participants can opt out of receiving marketing communications by clicking on the ‘unsubscribe’ function within the marketing emails they receive.
  13. The Promoter is not responsible for Promotion entries or email notifications that are lost, damaged or delayed as a result of any network, computer hardware or software failure of any kind. Proof that a Promotion entry has been submitted is not proof that the Promoter has received the entry.
  14. The Promoter reserves the right to carry out all actions as it deems reasonably necessary to protect itself against invalid claims, including to require verification as to the identity and details of the participant. The Promoter reserves the right to withhold the award or delivery of a prize until such verifications are met to its reasonable satisfaction.
  15. All entry instructions for the Promotion on the official Quorn UK website (www.quorn.co.uk) are part of the rules governing the Promotion as are these terms and conditions. By entering the Promotion, participants signify their acceptance of the entry instructions and terms and conditions governing the Promotion. The Promoter’s decisions regarding the Promotion will be final and no correspondence will be entered into with participants.
  16. The Promotion and these terms and conditions shall be governed by the laws of England and Wales and are subject to the non-exclusive jurisdiction of the English Courts.  The Promotion and these terms and conditions do not affect the statutory rights of UK consumers.