Skip to main content
Search

FAQ's

We're happy to help

Find answers to all of the frequently asked questions about Quorn® products, nutritional information and our sustainability credentials.

Frequently asked questions

Select a topic from the list.

General FAQ's

Quorn Foods Statement on Avian Flu

Due to extensive outbreaks of Avian Flu across Europe and the UK, UK egg-producing poultry have been kept indoors to prevent the spread of Avian Flu through the UK free range flocks. This has now continued for a period of more than 16 weeks, therefore the status of “free range” eggs has been downgraded to “barn”. This situation currently affects Quorn Picnic Eggs 180g & Savoury Eggs 240g only.

Defra and BEIC (British Egg Industry Council) has confirmed that packaging for products containing free range egg as an ingredient does not need to changed if clear notice is given in suitable location such as website and through Customer Services.

Quorn takes both consumer safety and product labelling very seriously, and we are committed to giving consumers complete clarity around our product ingredients at all times.

I can't find a product I'm looking for, has it been discontinued?

If you can't find a product you're looking for, make sure it's still available by checking out our full range of products. We're always working to grow our product range, but if it's not on our website, then sadly it has been discontinued. This can happen for a variety of reasons including retailer preference and customer demand.

How do I get a voucher for Quorn products?

We don’t have any vouchers for Quorn products but we run supermarket promotions throughout the year. You can keep up to date with these on Facebook, Instagram & Twitter.

Quorn Foods Statement on product withdrawal of Quorn Swedish Style Balls

Tuesday 14th February, 2023: We are today withdrawing packs of Quorn Swedish Style Balls 300g from retailers, and alerting consumers. A small part from manufacturing equipment entered an ingredient mix, resulting in pieces of hard white plastic in finished product. The withdrawal follows notification from consumers.

The withdrawal relates to products with the Best Before date of 30/09/2024. No other Best Before dates are affected.

The safety and wellbeing of our customers is our number one priority, which is why we have instigated this withdrawal as soon as we became aware of the issue. Customers with affected packs are advised not to eat the product, and to return packs to their retailer for a full refund.

No Quorn products other than Swedish Style Balls (300g packs only) are affected.

Where can I buy Quorn?

You can buy Quorn at these supermarkets. The product range stocked is at the supermarket’s discretion and will vary between stores and so to get an exact answer to your question, we’d recommend you get in contact with your preferred supermarket who will be able to share all the details.

You can also check details of all available products on our product page. Make sure to click ‘Buy Now’ on the top left of the product page to add any of these to your online supermarket shopping basket.

I have an idea for a new product, how can I share it with you?

We're always interested in ideas for new products so please get in touch to share yours. Our dedicated product development team, who are devoted to dreaming up new products, will love to hear from you.

How can I work for Quorn?

We’re always on the lookout for talented people to come and work with us at Quorn to help us reach our ambitions. So, if you think you’ve got what it takes, have a look at the current vacancies on our careers page. We'll look forward to hearing from you.

Will you sponsor me or donate to my charity?

At Quorn, we have a chosen list of charities that we regularly support. Sadly we are unable to support any new requests for sponsorship, however, we wish you the very best of luck!

Can I bulk buy Quorn for foodservice?

Yes, you can bulk buy Quorn. To find out where visit our foodservice page here. Alternatively, please contact a member of our team.

How do I become a distributor for Quorn?

Quorn work with a list of approved distributors and are not currently looking to expand our portfolio.

Where can I find out more information about Quorn?

If you're looking to find out more about Quorn, our website is updated regularly. Here are some good pages to visit - About, Company and Quorn mycoprotein pages.

Which countries can I buy Quorn in?

Quorn products are available in a number of countries. You can find out exactly where on our country selector page. We have no plans to expand to other countries at this time.

Are animal studies/experiments carried out during the development of Quorn products?

Quorn mycoprotein, the core ingredient in all Quorn products, was a novel food source when it was developed in the 1960’s and 1970’s. In order to satisfy the requirements of food regulators, a series of animal feeding trials had to be carried out in order to show that Quorn mycoprotein is fit for human consumption. Different countries around the world have differing requirements for regulatory approval, and since 1995, there have been no further requirements for animal feeding trials.

Neither Quorn nor Monde Nissin (Quorn’s owner) will fund, conduct or commission any tests on animals that are not explicitly required by law.

Is Quorn safe?

Absolutely.

Quorn first went on sale in UK in 1985, and has since served over 7 billion meals across 20 different countries. Quorn has been approved for sale by some of the world’s leading health agencies, including the US Food & Drug Administration (FDA), Health Canada (HC), European Food Safety Authority (EFSA), UK Food Standards Agency (FSA) and Food Safety Australia New Zealand (FSANZ).

So it’s not just us, but also the world’s leading food regulators who are confident that Quorn is safe. The only suggestion that it isn’t has come from an American website called Centre for Science in the Public Interest (CSPI). We find it puzzling that CSPI – a purported food safety organization – would be opposed to a range of safe products that bring better choice and variety to those looking to reduce the amount of meat in their diet. And it’s particularly strange given the multitude of other foods on the market today that have proven high allergenic properties where CSPI’s voice is all but silent.

Consider soy; according to Food Allergy Research & Education (FARE), soy is “one of the more common food allergies, especially among babies and children.” CSPI has not sounded the alarms and called for the removal of soy products from store shelves, as it has with Quorn. This is interesting, given CSPI’s collaboration with the American Soybean Association (ASA), allegedly dating back to 1991, and their rather flattering coverage of the ingredient in recent years. In 2014, CSPI’s founder, Michael Jacobson, was a featured speaker at an event sponsored by the ASA. CSPI also published a favourable report on soy later that same year. We think the public is right to wonder whether the motives behind CSPI’s long-standing campaign to disparage Quorn have been pure in nature.

Find out more about Michael Jacobson and the Center for Science in the Public Interest (CSPI).

For Further information on Quorn ingredients and allergens, please visit our dedicated page.

Is Quorn chicken vegan?

Quorn has a range of vegetarian and vegan chicken products. Discover our full selection of vegan Quorn products. All our vegan products are accredited by the Vegan Society and you'll see their logo on pack.

Where to buy Quorn Roast?

You can explore where to buy Quorn vegan and vegetarian products, including our list of retailers, here.

What to serve with vegetarian moussaka?

Moussaka is a rich, filling dish, so it pairs best with light and fresh sides. Serve our Vegetarian Moussaka with Quorn Mince recipe with a Greek salad, simple roasted vegetables or warm crusty bread for a balanced and delicious veggie meal.

Where can I buy vegan and vegetarian meat alternatives?

Quorn vegan and vegetarian products are sold in a range of supermarkets, find your closest one using our shop online feature.

What does Quorn taste like?

Quorn meat alternatives taste different depending upon the way the product is cooked and seasoned. Quorn Pieces taste amazing in a stir fry or pie because their texture means that they soak up all the sauce and flavour. Quorn Mince is a delicious meat-free mince which takes on the flavour of whatever it is cooked in, meaning it's perfect for lasagne, cottage pie and tacos! With so many products to choose from, great tasting meals are just minutes away!

Why is Quorn the best vegetarian roast meat alternative?

Quorn is a satisfying vegetarian roast alternative. Made with mycoprotein, it’s high in protein, low in saturated fat and perfect for creating a delicious vegetarian roast dinner everyone can enjoy.

What to serve with vegetarian fajitas?

Our vegetarian fajitas can be enjoyed with a range of sides. From Mexican rice and grilled vegetables to guacamole and pico de gallo, the ways to level up this fajitas recipe are endless.

What is vegan chicken made of?

Vegan Ham Free Slices and Pieces like the full Quorn range are powered by Quorn mycoprotein, a super-protein that makes great-tasting meat-free meals.

Still need help?

Select an option to contact us, and we'll get back to you.

Rather speak to us directly?

You can contact us by email, phone or by writing a letter to our friendly customer team.

Customer Services Phone

Call us on 0345 602 9000
Monday to Friday
8:30am - 5:00pm

Customer Services Email

Ask us at customer.services@quornfoods.com
Monday to Friday
8:00am - 6:00pm

Customer Services Address

Customer Services,
Quorn Foods, Freepost M1927,
Station Road,
Stokesley TS9 7BR

Head Office Address

All factory team or department specific enquiries should be directed to: Quorn Foods, Station Road, Stokesley, TS9 7AB

Press Enquiries

For members of the media only, you can reach our press team by email quorn@mightyandkin.co.uk